We strive for complete customer satisfaction. Please let us know if you have any difficulties with the site or your purchases. Contact us at email@example.com or visit our contact page nametshop.com/contact. We respond quickly during 9-5 business hours ET.
If you're asking for an exchange, we'll send your replacement item(s) at no charge. If the item(s) you request is not available when the return is processed, we will issue you credit instead. If you do not want the credit, you can email us and change it out for a refund or a different item(s). If you're asking for a refund, you'll only be reimbursed for the item(s) returned. The original shipping cost is non-refundable.
All returned items must be in the original condition you received them in. We do NOT accept washed items. If a washed item is returned, the return will be refused and sent back to you.